Sorry, I didnt specifically remember you contacting us, like I said we have a lot of customers and a lot of time is dedicated to support both at our site and forums etc like this.

Let me know through the support desk exactly what items you felt were missing

http://www.beading-software.com/support-desk/

We have a great new update that we’re testing right now which has some great new features plus a whole load of little tweaks based on all our user feedback off the last version.

Cheers

Gary

I think the program is great and having tried the other program as well, I give BMPro the absolute thumbs up! Sadly, it isn’t completely what I am looking for. In comparison though, the BMPro interface is much more user friendly than the ‘other’ one and I now would definitely recommend this product having used it!

Mandy

Im sorry that you seem to see it that way.

As the owner of Bead Manager Pro software I monitor things very closely and if/when something comes to my attention where our software is mentioned then I will very often respond.

The above article wasn’t written by me or requested by me in anyway but as it was mentioned there are some definitive features to each of the software mentioned, without actually mentioning them, I thought it was appropriate to do so.

After all that’s what the comments sections on these things are for.

Nothing fishy about the fact that I respond personally to as many comments/posts/reviews as I can. I simply have a good system in place to notify me of these things and I believe that it shows good customer service to be able to respond to these things personally.

There have been many cases where people have asked questions in forums to which I personally respond and they are very happy with that and end up become one of our customers.

Anyway. I stand by our software and our service.

I think that anyone who has a product or service should make a great effort to respond to anything that is about them or their product whenever possible.

Anyone who thinks that’s fishy can check us out as much as they want.

We have thousands of happy customers and anyone who buys Bead Manager Pro and isn’t happy can get a full refund in 60 days for any reason they like whatsoever.

Mandy, if you want to contact me personally through our ticket system and cite this post I’ll personally arrange for you to get a free trial of Bead Manager Pro so you can make up your own mind.
http://www.beading-software.com/support-desk/

Cant say fairer than that

Regards

Gary Capps
Bead Manager Pro Jewelry Software